In these challenging times, safety has to be a priority. Protecting staff, clients, and patients has never been more important.
At Alliance Rural and Remote Health, our commitment to quality and safety has always been at the heart of our culture.
In fact, our efforts have been recognised with the prestigious award of the 2020 Winner of Excellence in Safety Culture by the peak body for the Recruitment and Staffing industry, the RCSA.
Guiding our commitment to safety and quality is a leadership team deeply experienced in clinical expertise. And our governance structure includes three national committees:
- a Risk Committee
- a Quality Committee
- a Clinical Governance Committee.
SETTING NEW INDUSTRY STANDARDS.
We use innovation and proactivity, as well as the smart use of technology, to achieve our industry best practice culture.
Our commitment to quality, risk and clinical governance is achieved through best practice measuring and monitoring to reduce risks and resolve all safety issues.
We set our goals against industry benchmarks for all metrics. These are measured in our audit program, monitoring adherence to policies and procedures and the input of data and incidents.
Our quality management system was set up by a qualified epidemiologist. We use market-leading injury management software platforms to capture detailed data. From this we monitor trends, provide reporting and benchmark our performance against the wider industry.
This supports our commitment to setting new industry standards, now and into the future.
IN-HOUSE STAFF SUPPORT.
We have an in-house staff help-line to support in the management of workplace health and safety issues.
This supports our national network in proactively managing the safety of our workforce and clients.
MEET OUR CEO AND CLINICAL EXPERTS.
Our commitment to quality and safety is guided by highly-experienced experts. They bring an exceptional level of skill and experience to ensure Alliance Rural & Remote Health is your most trusted nursing provider.
James Munro Ford, Executive Director Alliance Australia
James is a seasoned strategic leader with a wealth of experience driving operational excellence. His prior leadership roles included Executive Director of Procurement Reform within NSW Health, and leading operational businesses as Director of Patient Support Services at HealthShare NSW. This experience brings a wealth of insights from the health sector ensuring industry best practice across the organisation.
Kylie Rowan, Head of Assurance
Kylie is our Head of Assurance and National Workplace Health and Safety (WHS) Manager. With qualifications and extensive experience in Occupational Therapy and workplace health and safety, Kylie has more than 20 years industry experience. She leverages this expertise to help the organisation stay legally compliant and drive business processes and culture for a sustainable, healthy, and productive workforce.
